Terms of Service
Welcome to ralapjordan.com. These Terms of Service (“Terms”) govern your access to and use of the website, its related services, and all products offered by Ralap Jordan. By using our website, purchasing our wall lamps, or interacting with any service provided by us, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, you should discontinue use of the website immediately.
1. Overview of Our Services
Ralap Jordan provides an online platform where customers can browse, select, and purchase wall lamps and related lighting products. Our services include product listings, online ordering, customer support, and informational content about our collections. Access to our website is provided on an “as-is” and “as-available” basis, and we reserve the right to modify, suspend, or discontinue any part of the website at any time.
2. Eligibility
To use this website, you must be at least the age of majority in your jurisdiction and legally capable of entering into binding contracts. By using the website, you represent that you meet all eligibility requirements and that all information provided to us is accurate and complete.
3. Account Registration
You may be required to create an account to access certain features on ralapjordan.com. You are responsible for maintaining the confidentiality of your login credentials and for any activities that occur under your account. Ralap Jordan is not liable for losses caused by unauthorized account access. You agree to notify us immediately if you suspect any unauthorized use of your account.
4. Products & Descriptions
We make every effort to display accurate product details, including colors, materials, dimensions, and finishes. However, variations may occur due to differences in screen settings, manual measurements, or manufacturing updates. We do not guarantee that all product descriptions are error-free, and we reserve the right to correct inaccuracies, modify descriptions, or update product information at any time without prior notice.
5. Pricing & Payment
All prices listed on ralapjordan.com are displayed in the currency shown at checkout. Prices may change without notice. We reserve the right to refuse or cancel orders if pricing errors occur, even after an order has been submitted.
Payments must be made using the payment methods displayed at checkout. By completing a purchase, you affirm that you are authorized to use the selected payment method and that all payment information is valid.
6. Order Acceptance & Cancellation
After placing an order, you will receive an email confirmation acknowledging receipt. This confirmation does not indicate order acceptance. We reserve the right to accept, decline, or cancel any order for reasons including stock availability, payment issues, inaccurate product information, or suspected fraud.
If your order is canceled, we will notify you promptly and issue a refund when applicable.
7. Shipping & Delivery
Shipping times and costs vary depending on your location and chosen shipping method. Estimated delivery times are provided for reference but are not guaranteed. Delays may occur due to customs inspections, weather conditions, or courier-related issues.
For detailed shipping terms, please review our Shipping Policy or contact us at [email protected].
8. Returns & Exchanges
Customers may be eligible for returns or exchanges under the conditions outlined in our Return Policy. Items must be returned in original condition, unused, and with all packaging materials intact. Certain items may be non-returnable depending on hygiene or customization factors. For assistance, please contact our support team at [email protected].
9. Intellectual Property
All content on ralapjordan.com, including text, images, logos, product designs, and website layout, is the property of Ralap Jordan and protected under relevant intellectual property laws. You may not reproduce, distribute, modify, or exploit any website content without our written consent.
10. Prohibited Use
You agree not to use the website for any unlawful, harmful, or disruptive activities. Prohibited actions include attempting unauthorized access to the website, interfering with security features, transmitting viruses, or using automated systems to extract data.
11. Limitation of Liability
To the fullest extent permitted by law, Ralap Jordan is not liable for damages arising from:
- Use or inability to use the website
- Product issues resulting from misuse, improper installation, or negligence
- Third-party errors, delays, or service interruptions
- Inaccuracies or omissions in product information
All products are intended for standard household use unless stated otherwise.
12. Disclaimer of Warranties
Except where required by law, we provide all products and services “as-is” without warranties of any kind. We disclaim implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
13. Changes to These Terms
We may revise these Terms at any time. Updated versions will be posted on ralapjordan.com, and continued use of the website signifies acceptance of the revised Terms. You are encouraged to review them regularly.
14. Governing Law
These Terms are governed by the laws applicable in the jurisdiction where our operations are based. Any disputes shall be resolved through lawful means in the appropriate courts or arbitration centers.
15. Contact Information
If you have questions or concerns regarding these Terms, please contact us at:
We are committed to providing clear communication and timely assistance.